Open now· 24/7 dispatch · Fictional demo site VA Class A Contractor Lic. 2705-555044 (fictional)(555) 044-2400

Richmond HVAC + plumbing · 24/7 dispatch

Fixed today. Booked in 60 seconds.

Pick a two hour arrival window, meet a background-checked tech, and pay the flat rate we quoted before the panel came off. That is the whole pitch.

VA Class A Contractor Lic. 2705-555044 (fictional) 4.9 avg, 2,384 reviews (illustrative) Every tech background checked yearly Flat rate agreed before work starts

Book a two hour window

3 techs on shift

What needs fixing?

Today, arriving between

Tina Alvarez, HVAC lead
Tina Alvarez, on your route
Background checked · 14 yrs on the tools

Demo widget: on a live build this writes to the dispatch board. Slots and names are illustrative.

Services

One number for the whole mechanical house

Heat, cool, and water, on one dispatch board, with one rate book. Every promise below has a price next to it on purpose.

Cool

AC repair

Diagnostic$89

Cold air back the same day for most calls. Fee waived when you approve the fix.

AC repair
Heat

Furnace + heat repair

Diagnostic$89

No-heat calls jump the board, around the clock, with a combustion safety check on every visit.

Furnace repair
Water

Drain cleaning

Flat rate$189

Standard mainline cleared at one printed price, with a camera check so it stays cleared.

Drain cleaning
Water

Water heaters

Installed from$1,650

Hot water back the same or next day, tank or tankless, priced turnkey with haul-away.

Water heaters
Cool

Membership plans

From$15/mo

Tune-ups included, priority windows, and 10 to 20 percent off every repair. Priced like a subscription because it is one.

See the three plans
On call tonight

Emergency, 24/7

Answered in2 rings

No heat, no cool, active water. A human answers, quotes the after-hours premium, and rolls a truck.

Emergency service

All prices on this page are illustrative demo figures.

The arrival window

The window is the product

Every home services company says they show up. Kelvin was built so you can watch it happen: a two hour window you choose, a text with your tech's name, photo, and license before the doorbell, and another text when they leave the stop before yours.

  • Two hour windows, chosen by you, not assigned to you
  • Your tech's face and license in your confirmation text
  • A heads-up text when the van leaves the previous stop
  • Miss the window and the visit fee is waived (fictional guarantee)
How we vet the people we send
Calm living room with a smart thermostat on the wall in cool morning light

The board, this year

Dispatch numbers we watch daily

0Jobs completed last year
0%Arrivals inside the window
0minMedian callback time
0Member households

Fictional demo statistics, illustrative of what a live dispatch dashboard would report.

Membership

Maintenance, priced like the subscription it is

Three plans, all with tune-ups included, priority windows, and honest math. Illustrative demo pricing.

Standby

Per month$15

The maintenance floor every home needs

Plan details

Whole-Home

Per month$25

HVAC plus plumbing, fully covered

Plan details

Coverage

19 ZIP codes, one dispatch board

From Lakeside to Manchester and the blocks between, every Kelvin van runs the same windows, the same rate book, and the same vetted techs. Check your block:

Lakeside West End Northside Church Hill Museum District Bellevue Manchester Byrd Park Ginter Park Forest Hill

The full coverage map

Lakeside West End Northside Church Hill Museum District Manchester Bellevue Stylized coverage map, illustrative. HQ: Foundry Row, Richmond. 19 ZIP codes

Flat rates

A page from the actual rate book

Every van carries the same printed book. Here is a page of it, on the internet, where a price list belongs.

JobRate
HVAC diagnostic visitWaived when you approve the repair$89
Plumbing diagnostic visitWaived when you approve the repair$79
AC capacitor replacementPart, labor, and full system testfrom $240
Furnace ignitor replacementIncludes combustion safety checkfrom $240
Standard mainline drain clearingAccessible cleanout, camera check included$189 flat
40 gal gas water heater, installedPan, expansion tank, code valves, haul-awayfrom $1,650
Seasonal tune-up, 21 pointsFree on every membership plan$119
Illustrative demo pricing. On a live site this table reads from the same database the vans carry. Members take 10 to 20 percent off every line.

The roster

Vet your tech before the doorbell rings

W-2 employees, never subcontractors. Licenses printed, backgrounds re-checked yearly, faces on the site so you know who is knocking.

Marcus Bell, master plumber, at his workbench with copper fittings

Marcus Bell

Master Plumber, Co-founder
  • Master Plumber Lic. 2710-055519 (fictional)
  • Background checked, re-run yearly
  • 19 years on the tools
  • Drug tested, insured
Tina Alvarez, HVAC lead, holding a manifold gauge in the Kelvin workshop

Tina Alvarez

HVAC Lead, Co-founder
  • HVAC Master Lic. 2710-055512 (fictional)
  • Background checked, re-run yearly
  • 14 years on the tools
  • Heat pump certified (fictional program)
Devon Price, service technician, beside his stocked service van shelving

Devon Price

Service Technician
  • Journeyman HVAC Lic. 2710-055577 (fictional)
  • Background checked, re-run yearly
  • 6 years on the tools
  • Drug tested, insured

Meet the whole crew and how we hire

Reviews

What the neighbors say

4.9 average across 2,384 reviews. Fictional reviews, illustrative of format.

“AC quit at 1 pm on the hottest Saturday of June. Booked the 4 to 6 window from my phone, Devon showed at 4:20, capacitor swapped, cold air by 5. The price he quoted on the porch is the price I paid.”

Dana R. · Lakeside, AC repair

“They text you a photo of your tech and where the van is. My wife was home alone with the baby and actually knew who was knocking. Small thing, huge thing.”

Chris M. · West End, water heater

“Drain guy walked me through three options from a printed rate card before touching a tool. Picked the middle one. No upsell, no drama, done in an hour.”

Tom B. · Church Hill, drain cleaning

Read more reviews

On call tonight.

No heat, no cool, or water where it should not be: dispatch answers 24/7, premium posted before the truck rolls.

Pick a window. We do the rest.

Two hour arrival windows, a tech you can vet before the doorbell, and the price agreed before work starts.

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